Business Development Representative
Job DescriptionDescription:
Company OverviewEastern Controls, Inc.
is family-founded and remains a family-owned organization that grew out of a vision, hard work, passion, sacrifice, and a deep sense of gratitude.
We are the preeminent supplier of instrumentation, electrical heat trace, control valves, automation, and gas detection products/service in the Mid-Atlantic Region.
For over 50 years, Eastern Controls has served as a trusted business partner for our customers by delivering technical excellence, outstanding service, and above-and-beyond support.
It's in our DNA.
We work with customers in the Life Sciences, Power, Water & Wastewater, Chemical, Refinery, Food & Beverage, and other process-centered industries.
And we have fun while doing it all!As they say, the whole is greater than the sum of its parts.
We're a team, a family, a reliable partner to our principals and customers, and we are looking for more passionate, driven, and energetic people to join us.
Position DescriptionWe are looking for energetic and self-driven individuals to join the Business Development team.
This role is perfect for someone with an engineering background looking to get into sales, or someone with a business background willing to learn the technical (product) side.
This position works at ECI's corporate office in Edgemont, PA for a minimum of 24-36 months with the goal of transitioning to an outside sales role.
Responsibilities:
Build and maintain relationships via continuous contact with prospective and current clients via phone, email, and other sales/marketing campaigns/promotions.
Identify decision makers, sharing and extracting pertinent information and delivering sales messages.
Describe in detail technical products and services to develop and grow sales with new and existing customers in a defined territory.
Daily high-volume outbound phone calls.
Follow up on quotes:
sales, service, and parts orders, working with customers to have a repair or installation scheduled; ensuring all steps are followed.
Contact potential customers listed in our database and set up appointments for outside sales team members as required.
Works closely with the team to increase the sales effort and expected results such as increasing open quote hit rate, uncovering new product sales opportunities, etc.
Work diligently to meet or exceed sales goals assigned to himself/herself as an individual and support the department's overall goals.
Assist other aftermarket/inside sales team members with special projects as requested.
Occasional travel to other ECI locations or other related areas for training purposes.
Participate in sales specific activities and projects that arise throughout the year such as special projects, training, participation in customer related meetings, and trade shows.
Requirements:
Qualifications Associates or bachelor's degree or equivalent.
Two to five years' experience as a Customer Service Representative, inside sales representative, or other relevant experience required.
Highly driven and competitive to work in a fast-paced, metrics-driven and performance-based environment.
Ability to learn ECI products and services, mechanical aptitude or technical aptitude a plus.
Excellent written and verbal communication skills to successfully communicate with external and internal customers on the phone, via e-mail, and in-person.
Ability to present convincingly at a respectable level.
Experience with CRM desired.
Experience with an ERP desired.
Fast and accurate data entry skills.
Experienced with MS Office suite:
Word, Excel, Publisher, Outlook and Power Point.
Exceptional organization and time management skills.
BenefitsThe security of working for a family- owned and founded company that cares about its employees.
Comprehensive benefits package which includes medical, dental, vision, disability, and life insurance at competitive rates.
Some plans include tax- advantaged health savings accounts.
Health Advocate assistance program to help families navigate the health care system.
Employee Assistance Program provides professional, confidential, consultation for personal and job-related concerns 24 hours a day for employees and eligible dependents.
Competitive compensation and Employee Referral awards.
Generous paid time off and Holiday Schedule benefits.
401(k) savings with company match on a portion of employee contributions.
Tuition reimbursement and a wide range of development opportunities.
A business casual environment.
We are an Equal Opportunity Employer including disability and veterans.
Please, no third-party recruiters.
SDL2017 Recommended Skills Business Development Communication Curiosity Customer Service Data Entry Databases Estimated Salary: $20 to $28 per hour based on qualifications.
Company OverviewEastern Controls, Inc.
is family-founded and remains a family-owned organization that grew out of a vision, hard work, passion, sacrifice, and a deep sense of gratitude.
We are the preeminent supplier of instrumentation, electrical heat trace, control valves, automation, and gas detection products/service in the Mid-Atlantic Region.
For over 50 years, Eastern Controls has served as a trusted business partner for our customers by delivering technical excellence, outstanding service, and above-and-beyond support.
It's in our DNA.
We work with customers in the Life Sciences, Power, Water & Wastewater, Chemical, Refinery, Food & Beverage, and other process-centered industries.
And we have fun while doing it all!As they say, the whole is greater than the sum of its parts.
We're a team, a family, a reliable partner to our principals and customers, and we are looking for more passionate, driven, and energetic people to join us.
Position DescriptionWe are looking for energetic and self-driven individuals to join the Business Development team.
This role is perfect for someone with an engineering background looking to get into sales, or someone with a business background willing to learn the technical (product) side.
This position works at ECI's corporate office in Edgemont, PA for a minimum of 24-36 months with the goal of transitioning to an outside sales role.
Responsibilities:
Build and maintain relationships via continuous contact with prospective and current clients via phone, email, and other sales/marketing campaigns/promotions.
Identify decision makers, sharing and extracting pertinent information and delivering sales messages.
Describe in detail technical products and services to develop and grow sales with new and existing customers in a defined territory.
Daily high-volume outbound phone calls.
Follow up on quotes:
sales, service, and parts orders, working with customers to have a repair or installation scheduled; ensuring all steps are followed.
Contact potential customers listed in our database and set up appointments for outside sales team members as required.
Works closely with the team to increase the sales effort and expected results such as increasing open quote hit rate, uncovering new product sales opportunities, etc.
Work diligently to meet or exceed sales goals assigned to himself/herself as an individual and support the department's overall goals.
Assist other aftermarket/inside sales team members with special projects as requested.
Occasional travel to other ECI locations or other related areas for training purposes.
Participate in sales specific activities and projects that arise throughout the year such as special projects, training, participation in customer related meetings, and trade shows.
Requirements:
Qualifications Associates or bachelor's degree or equivalent.
Two to five years' experience as a Customer Service Representative, inside sales representative, or other relevant experience required.
Highly driven and competitive to work in a fast-paced, metrics-driven and performance-based environment.
Ability to learn ECI products and services, mechanical aptitude or technical aptitude a plus.
Excellent written and verbal communication skills to successfully communicate with external and internal customers on the phone, via e-mail, and in-person.
Ability to present convincingly at a respectable level.
Experience with CRM desired.
Experience with an ERP desired.
Fast and accurate data entry skills.
Experienced with MS Office suite:
Word, Excel, Publisher, Outlook and Power Point.
Exceptional organization and time management skills.
BenefitsThe security of working for a family- owned and founded company that cares about its employees.
Comprehensive benefits package which includes medical, dental, vision, disability, and life insurance at competitive rates.
Some plans include tax- advantaged health savings accounts.
Health Advocate assistance program to help families navigate the health care system.
Employee Assistance Program provides professional, confidential, consultation for personal and job-related concerns 24 hours a day for employees and eligible dependents.
Competitive compensation and Employee Referral awards.
Generous paid time off and Holiday Schedule benefits.
401(k) savings with company match on a portion of employee contributions.
Tuition reimbursement and a wide range of development opportunities.
A business casual environment.
We are an Equal Opportunity Employer including disability and veterans.
Please, no third-party recruiters.
SDL2017 Recommended Skills Business Development Communication Curiosity Customer Service Data Entry Databases Estimated Salary: $20 to $28 per hour based on qualifications.
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